UX Writer (Sansan Global Product Team)

Native English speakers only

Passionate and imaginative UX writer sought to support global expansion of one of Japan’s leading SaaS providers.
Work will be on all areas of UX strategy and design, chiefly writing product UI content in conjunction with Japanese designers.

Sansan is a business card-based contact management solution for corporations, and is the market leader in Japan with an 82% market share. The business continues to grow rapidly, and is now expanding its activities outside of Japan.

The role will be within the Product Development Division’s Global Team. Joining this small multinational team of engineers, designers, and strategists, you will have influence on the direction of the product strategy, also working together with our Singapore-based sales and marketing staff to help deliver Sansan’s value to international customers.

Direct experience is not necessarily required; we are looking for a smart young native English speaker, with an innate understanding of user needs, excellent written English ability, and a confident and positive attitude. This is a great opportunity for an intelligent and talented young person to join a rapidly growing and celebrated tech organization, with the potential for them to make a big individual impact on the global expansion.


  • UX strategy, design and writing for Sansan product related content, chiefly UI.
  • Reviewing and amending existing content.
  • Supporting the localization of the products from Japanese to English.
  • Depending on the candidate’s skills, he or she may be given additional responsibilities to further support our international expansion, including supporting Sansan’s other products.

Required Languages

Japanese ability is not strictly required, but at least conversational ability is strongly preferred. Output will all be English, but communication with colleagues may require Japanese.

Required Skills

  • Immaculate written English.
  • A confident and forward-looking understanding of user expectations and needs.
  • An understanding of current trends in UX strategy and design.
  • The ability to take the lead, inspire colleagues and manage projects.
  • A strong sense of design and up-to-date knowledge of global market standards.
  • Ability to create rough designs/prototypes in applicable software (Sketch/Indesign/Illustrator) strongly preferred.
  • A reliably perfectionist attitude to work, able to quickly notice even minor errors (part of the role will include reviewing and editing work done by Japanese staff).
  • Native level English.
  • Conversational-level Japanese preferred but not required.

Employment Details

Employment Type

Full-time (正社員)

Annual Salary

¥4,500,000 – ¥7,000,000


Sansan Head Office
Aoyama Oval Building, 5-52-2 Jingumae, Shibuya-ku, Tokyo


9:30am – 6pm




Twice annually (January & July)

  • Japanese national health insurance
  • Transportation costs
  • 6 month probation period, with full pay and benefits
  • Salary includes 45 hours overtime pay (irrespective of whether any overtime is worked)
  • Any overtime beyond this will be paid additionally (though is discouraged)
Employee Empowerment

Here are some examples of the benefits which full-time employees can receive.
N.B. Most have monthly/annual limits per employee.

• Know Me

Company subsidized eating/drinking out for colleagues in different teams.

• Geek Seek

Company pays for work-related books, hardware and software you request.
*Only for engineering, R&D, and creative positions.

• Ocean

Company subsidized language lessons.

• H2O

Company subsidizes rent for employees living within 2 train stops of Omotesando or Shibuya stations.

• Yay

Working from home permitted up to 4 days per month.

• Donicho

Weekdays can be taken off in exchange for working on weekends/holidays.


Various benefits for new mothers, such as nursery fee subsidies.


Subsidies for parents of young children, covering babysitting and housekeeping fees.

• Charge Leave

3 consecutive paid days off between July & October (not deduced from paid holiday allowance).

  • Weekends & national holidays
  • Annual paid holiday
  • New year holiday

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