Sansan, Inc., a corporation established and existing under the laws of Japan, having its principal office at: Aoyama Oval Building, 13F, 5-52-2, Jingu-mae Shibuya-ku Tokyo 150-0001, Japan, (“Sansan”) engages in information management service for corporations and individual customers (compiling business cards into a database, etc.) and has the privilege of contributing to the society. In addition, in view of the advancement of informatization and increasing recognition of privacy in recent years, we believe the proper handling of personal information is now strongly requested. Based on this philosophy, we have set forth the following personal information protection policy, and we will properly handle personal information in accordance with this policy.
The Company shall comply with the laws and regulations, governmental guidelines, and other rules related to the handling of personal information.
We will acquire personal information in an appropriate manner without using any false or otherwise dishonest means.
Purpose of Use
When handling personal information, we will specify the purpose of use as much as possible.
When acquiring personal information, we will notify the customers of the purpose of use in the event we are required to comply with the provisions of JIS Q 15001: 2017 (hereinafter called “JIS Q 15001”).
We will handle personal information in an appropriate manner only within the scope necessary to achieve the specified purpose of use, and we will take the necessary precautions for that purpose.
When we obtain personal information, change the purpose of use, or gain access to any individual customers, we will obtain the consent of such individual customers in question in accordance with the provisions of JIS Q 15001.
We will keep the contents of personal information in an accurate and updated condition as much as we can within the scope necessary to achieve the purpose of use.
We shall endeavor to prevent or correct any unauthorized access, leakage, loss, or damage of personal information and take all other necessary and proper precautions to safely manage personal information.
For the purpose of safely managing personal information, we will provide our employees with necessary and proper supervision as well as regular and proper education.
When we entrust the handling of personal information, we shall endeavor to select a contractor who can fully meet the standards to protect personal information. And in order to strive for the safety management, we shall endeavor to provide such contractor with all necessary and appropriate supervision.
Except for cases based on the provisions of JIS Q 15001, we will obtain the prior consent of an individual customer when we provide personal information to third parties.
In connection with the disclosure of personal information subject to disclosure, we will take the necessary precautions in accordance with the provisions of JIS Q 15001.
Complaints and Consultations
We will strive to deal with complaints and consultations regarding the handling of personal information in an appropriate and prompt manner and will strive to put in place an organization to achieve such processing.
We will regularly audit the status of conformance of our personal information protection management system to JIS Q 15001 and the operating status of our personal information protection management system.
We will securely implement corrective and preventive measures for any nonconformities found as a result of the audit.
In order to maintain appropriate protection of personal information, we will regularly review and endeavor to continuously improve our personal information protection management system.
‐ Inquiries regarding personal information protection policy ‐【Personal Information Complaints and Consultations Counter】
*For Handling of Personal Information of Eight service, please visit here.
Name or Trade Name of Business Operator
Sansan, Inc. (“Sansan”)
Personal Information Administrative Manager
CISO (Chief Information Security Officer) (Please refer to the contact details “Personal Information Complaints and Consultations Counter” at the bottom of this page.)
Purpose of Use on Acquiring Personal Information
In light of our service where we are provided personal information from customers and operate information management services for enterprise and individual users (“Service”), the purpose of use of personal information are set forth as follows:
(1) Customers’ personal information
(2) Provided personal information from customers
(3) Venders, suppliers or business partners’ personal information other than above (1)
(4) Shareholders’ personal information
(5) Prospective employees’ personal information
(6) Our employees’ personal information
(7) Personal information of customers who contacted us
(8) Publicly disclosed personal information (including information on directors, officers and shareholders of a corporation or other entities which is disclosed or publicly announced by such individuals themselves or by such corporations or entities) and personal information provided by our business partners such as news media (“Disclosed Information”)
Sharing of Personal Information
(1) Items of personal information to be shared
Such items of personal information acquired for “Purpose of Use on Acquiring Personal Information” set forth in Section 3 above may be shared between or among our subsidiaries.
(2) Scope of such sharing
Sansan Global Pte. Ltd.
(3) Purpose of use of such shared personal information
Same as those in Section 3 above, “Purpose of Use on Acquiring Personal Information”
(4) Name or trade name of business operator in charge of the management of such shared personal information
(5) Method of acquisition or provision
By telephone, facsimile, e-mail or on the Internet
Purpose of Use of Personal Information Subject to Disclosure
Same as Section 3 above, “Purpose of Use on Acquiring Personal Information”. Notwithstanding the foregoing, “Provided Personal Information from Customers” set forth in Section 3. (2) shall not be included in Personal Information Subject to Disclosure.
Personal Information Subject to Disclosure: Notification of Purpose of Use, Amount of Request Fee and Request Procedures
(1) Request procedures for Personal Information Subject to Disclosure
We will accept such request by telephone call, postal mail and E-mail. After your request, we will inform you in detail how to proceed. Upon your request, your identification documents shall be offered.
(2) Amount of request fee
For notification and disclosure of the Personal Information Subject to Disclosure, request fee of JPY1,000 per request (JPY1,000/request) will be charged. In addition, depending on your requests, we may charge extra fees according to the amount of work when it requires us a lot of time for such disclosure. In this case, a quote will be notified in advance.
Voluntariness in Providing Personal Information
The provision of personal information is voluntary.
Acquisition of Personal Information in a Manner not Easily Recognizable by a Data Subject
We use behavior targeting advertising service provided by the following companies by way of using Cookies in order to optimize the distribution of advertisements to the Visitors. If the Visitors want to invalidate these services, the Visitors can access to either of the webpages of the following companies and follow the respective procedures.
(2) We may automatically create and save information such as an IP address, type of browser and browser language of Visitors who use the Service or visit Sansan’s webpages. We may use such information to analyze user environment, to offer better services, and to prevent improper acts which disturb normal provision of the Service
Acquisition of Personal Information in the integration with external services
We integrate the Service with external services. Customer can choose to permit or restrict external services. When customer permit an external service, we acquire information explicitly expressed to customer by the external service and use such information to provide Service.
Personal Information Complaints and Consultations Counter
If you have any complaints or inquiries regarding our handling of personal information, please contact the following. There is no accredited personal information protection groups we belong to.
Personal Information Complaints and Consultations Counter of Sansan, Inc.
Address: Aoyama Oval Building, 13F, 5-52-2, Jingu-mae, Shibuya-ward, Tokyo, 150-0001, Japan
Business Hours: Monday through Friday 10:00a.m.-4:00p.m. JST excluding national holidays in Japan
*¹”Personal Information Subject to Disclosure” is personal information which comprises systematically organized information’s aggregation that can be searched by using a computer or systematically organized information’s aggregation that can easily search specific personal information by organizing, classifying, indexing and coding according to a certain rule, and which we have authority to respond all requests from a Data Subject to disclose, correct, add and delete his/her own personal information and to suspend providing such personal information to third parties. Please feel free to contact the “Personal Information Complaints and Consultations Counter” for further information.