Handling of Personal Information

*For Handling of Personal Information of Eight service, please visit here.

1. Name or Trade Name of Business Operator

   Sansan, Inc. (“Sansan”)

2. Personal Information Administrative Manager

   CISO (Chief Information Security Officer) (Please refer to the contact details “Personal Information Complaints and Consultations Counter” at the bottom of this page.)

3. Purpose of Use on Acquiring Personal Information

   In light of our service where we are provided personal information from customers and operate information management services for enterprise and individual users (“Service”), the purpose of use of personal information are set forth as follows:

   1. (1) Customers’ personal information

      • To provide and manage the Service properly

   2. (2) Provided personal information from customers

      • To provide and manage the Service properly

   3. (3) Venders, suppliers or business partners’ personal information other than above (1)

      • To provide and manage the Service properly

   4. (4) Shareholders’ personal information

      • To exercise rights and to perform obligations under the Companies Act and Commercial Code of Japan
      • To provide various conveniences
      • To implement various measures to facilitate the relationship between shareholders and us
      • To prepare and manage the shareholders’ database in accordance with the standards of various laws and regulations

   5. (5) Prospective employees’ personal information

      • To provide recruiting information with and contact the persons who are interested in and applied for a position in us
      • To conduct recruiting activities

   6. (6) Our employees’ personal information

      • To contact an employee in the course of business operations, make a list of employees, proceed with any legally required procedures including those after retirement, and manage the employment operations
      • To make decisions on personnel selection, transfer, secondment or dispatch
      • To make decisions on compensation and payment, handle taxes and social insurance, and provide welfare benefits
      • To execute the safety control measures such as video and online monitoring
      • To conduct our PR or advertisement activities
      • To operate proper health management (Except in the case of the requirement of laws and regulations, we do not acquire, use or provide health information of employees such as results of medical check-ups. )

   7. (7) Personal information of customers who contacted us

      • To improve our customer service satisfaction
      • To understand accurately and deal with the inquiries and notifications

   8. (8) Publicly disclosed personal information (including information on directors, officers and shareholders of a corporation or other entities which is disclosed or publicly announced by such individuals themselves or by such corporations or entities) and personal information provided by our business partners such as news media (“Disclosed Information”)

      • To keep information up-to-date in providing the Service
      • To provide Disclosed Information to customers or business partners using the Service on condition that the provision to the third parties of such information is suspended upon request from a person whose personal information is at issue (“Data Subject”).
        • Details of Disclosed Information to be provided to the third parties
          Company name, department name, job title, address, name, contact information, etc.
        • Method of acquisition and provision of Disclosed Information provided to the third parties
          By telephone, facsimile, e-mail or on the Internet Procedure to suspend the provision of Disclosed Information to the third parties
        • We will suspend the provision of Disclosed Information to the third parties, upon request from a Data Subject. If you would like to request it, please contact at the following email address.
          

4. Sharing of Personal Information

   1. (1) Items of personal information to be shared

      Such items of personal information acquired for “Purpose of Use on Acquiring Personal Information” set forth in Section 3 above may be shared between or among our subsidiaries.

   2. (2) Scope of such sharing

      Sansan, Inc.
      Sansan Global Pte. Ltd.
      Sansan Corporation

   3. (3) Purpose of use of such shared personal information

      Same as those in Section 3 above, “Purpose of Use on Acquiring Personal Information”

   4. (4) Name or trade name of business operator in charge of the management of such shared personal information

      Sansan, Inc.

   5. (5) Method of acquisition or provision

      By telephone, facsimile, e-mail or on the Internet

5. Purpose of Use of Personal Information Subject to Disclosure

   Same as Section 3 above, “Purpose of Use on Acquiring Personal Information”. Notwithstanding the foregoing, “Provided Personal Information from Customers” set forth in Section 3. (2) shall not be included in Personal Information Subject to Disclosure.

6. Personal Information Subject to Disclosure: Notification of Purpose of Use, Amount of Request Fee and Request Procedures

   1. (1) Request procedures for Personal Information Subject to Disclosure

      We will accept such request by telephone call, postal mail and E-mail. After your request, we will inform you in detail how to proceed. Upon your request, your identification documents shall be offered.

   2. (2) Amount of request fee

      For notification and disclosure of the Personal Information Subject to Disclosure, request fee of JPY1,000 per request (JPY1,000/request) will be charged. In addition, depending on your requests, we may charge extra fees according to the amount of work when it requires us a lot of time for such disclosure. In this case, a quote will be notified in advance.

7. Voluntariness in Providing Personal Information

   The provision of personal information is voluntary.

8. Acquisition of Personal Information in a Manner not Easily Recognizable by a Data Subject

   1. (1) Our Service may use Cookies, web beacons and other similar technologies (“Cookies”) and acquire customer and visitor (“Visitors”) information regarding the state of usage by the Visitors and the Visitors’ attribution information in order to protect the Visitors’ privacy, to enhance the usage, to distribute advertisements and to acquire statistical data. The Cookies do not contain personal information and they cannot be used to identify the Visitors.
      We use behavior targeting advertising service provided by the following companies by way of using Cookies in order to optimize the distribution of advertisements to the Visitors. If the Visitors want to invalidate these services, the Visitors can access to either of the webpages of the following companies and follow the respective procedures.

   2. (2) We may automatically create and save information such as an IP address, type of browser and browser language of Visitors who use the Service or visit Sansan’s webpages. We may use such information to analyze user environment, to offer better services, and to prevent improper acts which disturb normal provision of the Service

9. Acquisition of Personal Information in the integration with external services

   We integrate the Service with external services. Customer can choose to permit or restrict external services. When customer permit an external service, we acquire information explicitly expressed to customer by the external service and use such information to provide Service.

10. Personal Information Complaints and Consultations Counter

    If you have any complaints or inquiries regarding our handling of personal information, please contact the following. There is no accredited personal information protection groups we belong to.

    Contact details:

    Personal Information Complaints and Consultations Counter of Sansan, Inc.
    Address: Aoyama Oval Building, 13F, 5-52-2, Jingu-mae, Shibuya-ward, Tokyo, 150-0001, Japan
    TEL: +81-3-6758-0033
    Business Hours: Monday through Friday 10:00a.m.-4:00p.m. JST excluding national holidays in Japan