Sansan Compliance Hotline
(For former employees/officers, freelancers, and clients)

Sansan, Inc. (the “Company”) has established a hotline for external whistleblowing pursuant to the Whistleblower Protection Act, aiming to ensure legal compliance and promote sound corporate activities of the Company.
If you become aware of any actual or possible legal violation, misconduct, or non-compliance committed by an officer or employee of the Company, please contact the Hotline after reading through the following policy.

1. Who Can Make a Report (Eligible Persons)

  1. Those who have left the Company within the past year (including those whose worker dispatch contract was terminated within the past year)
  2. Those who have a service contract or equivalent arrangement with the Company (specified persons engaged in entrusted business)
  3. Those whose service contract with the Company was terminated (within the past year)
  4. Those who belong to a client company of the Company and intend to report any act by an officer, employee, or other personnel of the Company

*If you are an active officer or employee of the Company or an active dispatched worker at the Company, please use the in-house whistleblowing hotline.

2. What You Can Report

Any acts committed by any of the Company’s officers, employees, or other concerned individuals either as an organization or an individual that fall under the following.

  1. Acts that violate laws or regulations, or public order and morals (occupational embezzlement, bribery, leakage of information, accounting fraud, abuse of an advantageous position, imposition of unjust transaction terms, etc.)
  2. Harassment (including power harassment, sexual harassment, and unjust treatment of freelancers)
  3. Other acts that constitute a material violation of the Company’s compliance policies

*Please note that the Company will not accept your report if it determines that the report concerns only a personal issue or constitutes defamation or a false accusation.
*Please use our inquiry page when sending any question, feedback, or request regarding any Company services.

3. Protection of Reporters/Confidentiality

Prohibition on Disadvantageous Treatment of Reporters

The Company will not subject you to any disadvantageous treatment for making a report, such as terminating your service contract or transaction agreement, unilaterally amending contract terms to your disadvantage, reducing your remuneration, or suspending your existing transactions with the Company.

Confidentiality and Protection of Privacy

The Company will use the information contained in your report, your name, and other personal information only to the minimum extent necessary to investigate and address the reported issue, and strictly manage such information. The Company will not attempt to identify the reporter.

Handling of Anonymous Reports

Reports can be submitted anonymously. However, we ask you to provide accurate contact information; otherwise, we may not be able to investigate the situation thoroughly and inform you of the outcome.

4. Points to Note

  1. The Hotline serves as a contact point for “whistleblowing” under the Whistleblower Protection Act.
  2. Any report containing factually incorrect information or made with wrongful intent may be excluded from protection.
  3. The Company will not accept your report if it determines that the report concerns only a personal issue or constitutes defamation or a false accusation.
  4. Any communications from the Company will be addressed solely to the reporter. You should not forward or disclose all or any part of such communications to any third party.

Reporting Form